Room Features
The information below will help you become better acquainted with your room. If you have any questions or need assistance, please don’t hesitate to call the Front Desk (dial “0” on your phone).
Alarm Clocks
To set your alarm, press down the “alarm” button on the top of your clock. While holding, press the “hour” and “minute” buttons to select the desired time. Wake-up calls are also available; simply dial “0” to inquire at the Front Desk.
Baby Cribs (Pack N’ Play)
For our smallest guests, we have portable Pack N’ Plays available by request and free of charge.
Blow Dryers
Located in the bathrooms.
Check In/Out
Check in time is 4:00 pm. Check out time is 11:00 am.
Contactless check-out it encouraged, feel free to call the front desk (dial “0”) from your room before you leave and we’ll arrange for a receipt to be emailed to you.
Keurig Coffee Makers & Coffee
Your room is equipped with a Keurig coffee maker. 1 cup of water = 1 Keurig cup.
To operate the Keurig Coffee maker, follow these steps:
» Push “Press to Open” button.
» Place a K-Cup in holder. Do not remove or puncture lid.
» Lower handle until it clicks.
» Fill the tank with water.
» Close the water tank.
» Place cup on black tray, directly beneath spout.
» Press the “Brew” button.
» Wait 3 minutes and enjoy your coffee!
If you need more coffee, please call the Front Desk (dial “0”)
DVD Players
Your room is equipped with a DVD player. We have a sizable library of DVDs to borrow at the Front Desk during your stay. To use your DVD player press the “input” button on the TV remote, put in your DVD and press play.
Guest Laundry
We offer laundry facilities. They are located in our back building, in the center, ground floor. Use your room key to access the room. Small Fee applies and credit cards are accepted.
Heat & Air Conditioning
If unit is on Energy Saver or set below 70 degrees for extended periods of time may cause the unit to freeze over and cold air will stop blowing from the unit. To fix this please allow a short period of time for the AC to thaw. Between the months of May – September excessive heat over 100 degrees may occur on some days and can prove difficult to cool. In these times your AC unit may take longer to keep your room cool. Additional fans are available from the front desk to help with circulation of air if you dial 0.
Housekeeping Service
Service is provided daily. If there is anything you need in addition to what housekeeping has set up for you, please call the Front Desk, ext. “0”. We will gladly have housekeeping deliver what you need, or if after hours, we may have it here at the Front Desk for you. Pool towels are available in the spa room by the pool. We participate in “Green” laundry practices and appreciate your efforts if you choose to help us out! Just follow the instructions on the “green” place card in your room.
Internet Access
Cousins has installed wireless connectivity for your convenience. During the check in process you were provided with a password. Simply turn on your device, and open your internet browser like you would at home. Enter the password, agree to Terms and Conditions, and away you go. This is a complimentary service. There is also a computer station located in the lobby for guest use.
Kitchenettes
The dishes and utensils have been washed and sanitized for your convenience. We have dish soap and additional dishes available at the front desk. Please contact the Front Desk, dial “0” for assistance.
Key Card Locks
For your safety and security the key card issued to you upon arrival will expire on your scheduled departure date. If you extend your stay, please come to the Front Desk to have a new key card issued to you. Please do not carry your key cards next to your cell phone or other cards with magnetic strips. They tend to demagnetize your room key. Weather can also play a role in demagnetizing your key and we apologize in advance should this happen to you. We will gladly reissue you a key. For your safety and security, we will ask for identification when re-issuing a key card.
Microwaves
For popcorn and other heating needs, set the chosen cook time and press the “Start” button. Please, never put metal inside a microwave.
Pillows & Blankets
If more pillows and blankets are needed, just dial “0” for the Front Desk.
Pet Information
We do have specified pet friendly rooms. There is a $15 fee per pet, per night of your stay. There is a designated pet “rest” area located at the east end of the pool. We provide doggie pick up baggies conveniently located in the pet “rest” area. If pets are not declared and in a non-pet room, the guest will reimburse the Inn for one additionals night’s lodging. This fee is necessary to compensate for the 24-hour period the room will be out of service while being detailed and cleaned. If you are unsure, please call the Front Desk. We appreciate your cooperation.
Refrigerator
There is a temperature dial for the refrigerator on the inside, top shelf of the unit. The dial turns from “Minimum” temperature – warmest, to “Maximum” temperature – the coldest setting.
Roll-away Beds
Roll-aways are available upon request for a fee of $10.00 per night.
Telephones
Please see card attached to phone for your dialing instructions. Local, room-to room and emergency calls are free. There is a charge for long distance calls. A blinking red light on your phone means you have a voicemail waiting. Dial “8” and follow the instructions to check messages.
Televisions
Press the “Power On” button on the TV itself or on the remote, and you’re good to go. There is a TV Channel listing in the “During Your Stay” section of this guide.
